You can contact us through our whatsapp or email, send us your order number and customized content (picture, logo, text or other customized requirements), and we will send you the design draft for your confirmation.

Cancellation will be accepted within 8 hours after the order is placed and a full refund will be accepted, and cancellation of the order will not be accepted after 8 hours. 

Typically it will take 5 days for the flag to be made and sent.

The logistics time for flags to various countries is as follows:

USA: 7 to 12 working days,

Canada: 10 to 15 working days,

Australia and New Zealand: 7 to 15 working days,

European countries: 7 to 14 working days,

Southeast Asian countries: 4 to 10 working days

Please make sure you tracked your order from our Tracking Page.You can contact us through the online window, and once we see it, we will immediately handle it for you.You can also contact us through the following methods:,Our email: Jeffry@bagetu.comOur Whatsapp:+852 65785210